Comments for Electronic Cigarette Reviews and Savings http://www.ecigsavings.com The Only Honest Source for Electronic Cigarette Reviews on the Net! Fri, 03 Sep 2010 17:35:58 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on Volcano Electronic Cigarette Review by Pete Gregoryhttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1293 Pete Gregory Fri, 03 Sep 2010 17:35:58 +0000 http://www.ecigsavings.com/?p=1011#comment-1293 I must say that the service I receive from Volcano is outstanding. I did receive a couple of bad batteries and a pass thru with a sticky button but I called Volcano and they immediately shipped out replacements. I really do like my Volcano Magma products and will continue to do business with Volcano. I've placed around eight or nine orders now and everyone of them has been accurate and they've immediately shipped. They always send confirmation e mails and they've always returned my phone calls promptly.Goog Luck I must say that the service I receive from Volcano is outstanding. I did receive a couple of bad batteries and a pass thru with a sticky button but I called Volcano and they immediately shipped out replacements. I really do like my Volcano Magma products and will continue to do business with Volcano. I’ve placed around eight or nine orders now and everyone of them has been accurate and they’ve immediately shipped. They always send confirmation e mails and they’ve always returned my phone calls promptly.

Goog Luck

]]> Comment on Volcano Electronic Cigarette Review by ECIGSAVINGShttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1292 ECIGSAVINGS Fri, 03 Sep 2010 16:06:32 +0000 http://www.ecigsavings.com/?p=1011#comment-1292 John I need alot more info than that please. I mean that was a long time ago so there are several factors at hand.When did you order the products and do you have your order number? When was your first contact to them about the batteries and was it by email or phone? Which email or phone were you contacting? Did you ever speak to anyone at all? Did you get a notification that your email was received by them? Have you checked your spam filter? If you have spoken to someone what did they say?If you dont want want put this info in here just email me using the contact us page.I have spoek directly to 3 other people that were part of the Volcano electronic cigarette bad ecig battery batch and all got their replacements within days with no problems and a couple even got like a free gift for the inconvience. Volcano has a extremely great customer service well above most other companies because of their size. Send me more info so that I may help you if you are in fact due a replacement. John I need alot more info than that please. I mean that was a long time ago so there are several factors at hand.

When did you order the products and do you have your order number?
When was your first contact to them about the batteries and was it by email or phone?
Which email or phone were you contacting?
Did you ever speak to anyone at all?
Did you get a notification that your email was received by them?
Have you checked your spam filter?
If you have spoken to someone what did they say?

If you dont want want put this info in here just email me using the contact us page.

I have spoek directly to 3 other people that were part of the Volcano electronic cigarette bad ecig battery batch and all got their replacements within days with no problems and a couple even got like a free gift for the inconvience.
Volcano has a extremely great customer service well above most other companies because of their size. Send me more info so that I may help you if you are in fact due a replacement.

]]> Comment on Volcano Electronic Cigarette Review by JOHN D DILLARDhttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1291 JOHN D DILLARD Fri, 03 Sep 2010 15:16:48 +0000 http://www.ecigsavings.com/?p=1011#comment-1291 My first contact with them was 7/6/2010 Thanks, John... My first contact with them was 7/6/2010 Thanks, John…

]]> Comment on Volcano Electronic Cigarette Review by ECIGSAVINGShttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1290 ECIGSAVINGS Fri, 03 Sep 2010 14:38:13 +0000 http://www.ecigsavings.com/?p=1011#comment-1290 Yeah Pete had the same problem. It turns out volcano ecigs got a bad shipment of 510 batteries from their manufacture. They have already gotten rid of them from the looks of it so it’s just a matter of getting the ones you have replaced which they WILL do. I am not sure what times you are trying to contact them and how long you are giving them to respond to emails and stuff so I can only assume we haven’t given them enough time. I know when you have a broken ecig or any product for that matter it feels like you have to get immediate new one but keep in mind that they are just people and trying to resolve it all as fast as possible. I know Pete got his replaced very fast so again I don’t know what kind of time you’re giving them to respond but sit tight and i promise you they will replace them for you without question. If you can’t contact someone within 5 business days then please use the contact us page and contact me personally and I will light a fire under their ass. Last thing they want is a bad review which I am willing to do when a company shifts its focus from the customer. Smoking Stick, LUCI, and Cigana are all products of bad reviews from me lol. Don’t worry well get you taken care of John. And again just give them a little time usually 72 business hours for emails or call during their normal business hours. Keep in mind of labor day weekend as well. Tends to back things up.As for new customers you guys are good to go, there was just a few people that got some bad batteries and it looks like one of the manufactures of that model batteries sent out a lot so it’s not just volcano ecigs that has the problem but many others as well that sell that model. If you’re at all afraid of getting bad stuff cause of these couple reviews about the batteries then I recommend heading over to Eluma Ecigs and SmokeStik USA Ecigs as they are our two top rated right now.Feel free to contact me with questions. Yeah Pete had the same problem. It turns out volcano ecigs got a bad shipment of 510 batteries from their manufacture. They have already gotten rid of them from the looks of it so it’s just a matter of getting the ones you have replaced which they WILL do. I am not sure what times you are trying to contact them and how long you are giving them to respond to emails and stuff so I can only assume we haven’t given them enough time. I know when you have a broken ecig or any product for that matter it feels like you have to get immediate new one but keep in mind that they are just people and trying to resolve it all as fast as possible. I know Pete got his replaced very fast so again I don’t know what kind of time you’re giving them to respond but sit tight and i promise you they will replace them for you without question. If you can’t contact someone within 5 business days then please use the contact us page and contact me personally and I will light a fire under their ass. Last thing they want is a bad review which I am willing to do when a company shifts its focus from the customer. Smoking Stick, LUCI, and Cigana are all products of bad reviews from me lol. Don’t worry well get you taken care of John. And again just give them a little time usually 72 business hours for emails or call during their normal business hours. Keep in mind of labor day weekend as well. Tends to back things up.

As for new customers you guys are good to go, there was just a few people that got some bad batteries and it looks like one of the manufactures of that model batteries sent out a lot so it’s not just volcano ecigs that has the problem but many others as well that sell that model. If you’re at all afraid of getting bad stuff cause of these couple reviews about the batteries then I recommend heading over to Eluma Ecigs and SmokeStik USA Ecigs as they are our two top rated right now.

Feel free to contact me with questions.

]]> Comment on Volcano Electronic Cigarette Review by JOHN D DILLARDhttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1289 JOHN D DILLARD Fri, 03 Sep 2010 12:03:58 +0000 http://www.ecigsavings.com/?p=1011#comment-1289 I bought both models, liked them both, but most of the batteries would not take a charge after a couple to a few days. I have attempted to call and contact by email the company, with no response. I am very disappointed that they will not answer me and relpace my batteries. Thanks John................... I bought both models, liked them both, but most of the batteries would not take a charge after a couple to a few days. I have attempted to call and contact by email the company, with no response. I am very disappointed that they will not answer me and relpace my batteries. Thanks John……………….

]]> Comment on Volcano Electronic Cigarette Review by ECIGSAVINGShttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1283 ECIGSAVINGS Tue, 31 Aug 2010 17:53:09 +0000 http://www.ecigsavings.com/?p=1011#comment-1283 The magma uses batteries from the joye 510 model which is the same exact model that I use myself. They say the batteries are supposed to last about 3 months before needing to switch them out because they stop holding a full charge. I bought 7 of them when I decided to use the 510 model as my product choice. I am still using the first two I started with ( put one on charger and use other ) and have been using them for almost a year.Sorry for delayed response we communicated through email after you made this comment and i forgot to post here in case anyone else needs this information regarding magma electronic cigarette batteries The magma uses batteries from the joye 510 model which is the same exact model that I use myself. They say the batteries are supposed to last about 3 months before needing to switch them out because they stop holding a full charge. I bought 7 of them when I decided to use the 510 model as my product choice. I am still using the first two I started with ( put one on charger and use other ) and have been using them for almost a year.

Sorry for delayed response we communicated through email after you made this comment and i forgot to post here in case anyone else needs this information regarding magma electronic cigarette batteries

]]> Comment on Volcano Electronic Cigarette Review by Pete Gregoryhttp://www.ecigsavings.com/volcano-electronic-cigarette-review/comment-page-1/#comment-1281 Pete Gregory Wed, 25 Aug 2010 16:53:25 +0000 http://www.ecigsavings.com/?p=1011#comment-1281 Do you have a good battery, other than a Magma battery, that works with your Magma? If so, could you share where I could purchase one? Any help would be appreciated.Thank You, Pete Do you have a good battery, other than a Magma battery, that works with your Magma? If so, could you share where I could purchase one? Any help would be appreciated.

Thank You,
Pete

]]> Comment on Smoking Stick Electronic Cigarette by Allahttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1277 Alla Tue, 24 Aug 2010 18:10:19 +0000 http://www.ecigsavings.com/?p=638#comment-1277 Just wanted to let everyone know I called my bank to dispute the charge and they were already familiar with this business. The bank rep recommended I file a claim with the Attorney General's office. I hope each of you does the same. It is time to stop these people from defrauding customers! Just wanted to let everyone know I called my bank to dispute the charge and they were already familiar with this business. The bank rep recommended I file a claim with the Attorney General’s office. I hope each of you does the same. It is time to stop these people from defrauding customers!

]]> Comment on Smoking Stick Electronic Cigarette by Angela Scotthttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1276 Angela Scott Tue, 24 Aug 2010 00:51:46 +0000 http://www.ecigsavings.com/?p=638#comment-1276 Ordered Smoking Stick on 8/12/2010 and haven't received shipment. No answer at customer service number, and only once was there someone available through online chat. The person obviously is not familiar with English language. I asked for shipment date and tracking number for USPS, since that was the only option when I ordered. Iwas told it was shipped on the 8/12/2010 there was no tracking number. Just sent an email to their support address, threatening to pursue the revocation of their ability to accept Visa and contact their local police department. This is a form of intellectual crime - fraud! I wonder who is listed as the of their corporation name? I'm sure Florida's corporations office is online. Don't take this sitting down. Dispute the charges with your credit card company/bank, and push for this company to be shut down! We have rights.Angela Ordered Smoking Stick on 8/12/2010 and haven’t received shipment. No answer at customer service number, and only once was there someone available through online chat. The person obviously is not familiar with English language. I asked for shipment date and tracking number for USPS, since that was the only option when I ordered. Iwas told it was shipped on the 8/12/2010 there was no tracking number. Just sent an email to their support address, threatening to pursue the revocation of their ability to accept Visa and contact their local police department. This is a form of intellectual crime – fraud! I wonder who is listed as the of their corporation name? I’m sure Florida’s corporations office is online. Don’t take this sitting down. Dispute the charges with your credit card company/bank, and push for this company to be shut down! We have rights.

Angela

]]> Comment on Electronic Cigarette Reviews by Electronic Cigarettehttp://www.ecigsavings.com/electronic-cigarette-reviews/comment-page-1/#comment-1275 Electronic Cigarette Mon, 23 Aug 2010 10:24:18 +0000 http://www.ecigsavings.com/?p=581#comment-1275 Switching from traditional tobacco to Electronic Cigarettes can bring about numerous benefits. This includes traditional benefits to your health, environment benefits and budget benefits. It is absent the thousands of chemicals, toxins, carcinogens, and Cancer-causing agents typically found in traditional tobacco cigarettes, making the e-cigarette the safer choice to alternative smoking! Switching from traditional tobacco to Electronic Cigarettes can bring about numerous benefits. This includes traditional benefits to your health, environment benefits and budget benefits. It is absent the thousands of chemicals, toxins, carcinogens, and Cancer-causing agents typically found in traditional tobacco cigarettes, making the e-cigarette the safer choice to alternative smoking!

]]> Comment on Smoking Stick Electronic Cigarette by Allahttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1273 Alla Sat, 21 Aug 2010 07:59:25 +0000 http://www.ecigsavings.com/?p=638#comment-1273 I had the EXACT same problem. I called to complain and they told me I would have to send it back at my own expense. The supervisor I spoke with was less than useless. Today I see that they charged my credit card anyway, even though I did end up paying the shipping myself. Ridiculous! I had the EXACT same problem. I called to complain and they told me I would have to send it back at my own expense. The supervisor I spoke with was less than useless. Today I see that they charged my credit card anyway, even though I did end up paying the shipping myself. Ridiculous!

]]> Comment on Smoking Stick Electronic Cigarette by Allahttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1272 Alla Sat, 21 Aug 2010 07:49:29 +0000 http://www.ecigsavings.com/?p=638#comment-1272 Yep, true to form smoking stick charged my back account the full purchase price for the smoking stick I returned to them 3 weeks ago. I'm calling the BBB. Yep, true to form smoking stick charged my back account the full purchase price for the smoking stick I returned to them 3 weeks ago. I’m calling the BBB.

]]> Comment on Smoking Stick Electronic Cigarette by Karen Johnsonhttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1270 Karen Johnson Sat, 21 Aug 2010 01:07:22 +0000 http://www.ecigsavings.com/?p=638#comment-1270 I purchased a smoking stick on August 4th and have still not received it. My first call to customer service I was told that it had been on back order and shipped on the 9th. My second call I was told it shipped on the 10th. I did a chat with customer service today and they said they showed it had been delivered but if I hadnt received it they would ship another one. They said that they showed that it was ordered the 3rd and delivered the 10th. When I told her that I hadnt ordered it until the 4th she ended the chat. I called customer service and the guy said he showed it was shipping out today. By that time I was so fustrated that I hung up. Now I'm wondering if I am ever going to get it or if my money is lost. I purchased a smoking stick on August 4th and have still not received it. My first call to customer service I was told that it had been on back order and shipped on the 9th. My second call I was told it shipped on the 10th. I did a chat with customer service today and they said they showed it had been delivered but if I hadnt received it they would ship another one. They said that they showed that it was ordered the 3rd and delivered the 10th. When I told her that I hadnt ordered it until the 4th she ended the chat. I called customer service and the guy said he showed it was shipping out today. By that time I was so fustrated that I hung up. Now I’m wondering if I am ever going to get it or if my money is lost.

]]> Comment on Smoking Stick Electronic Cigarette by Cynthia Ratcliffehttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1264 Cynthia Ratcliffe Sun, 15 Aug 2010 19:53:37 +0000 http://www.ecigsavings.com/?p=638#comment-1264 I made the mistake of getting smoking stick. It has cost me a lot of money and they have no customer service to speak of. I ordered menthol several months ago and they just keep sending me the regular. I have sent them several emails today in a row to cancel the subscription and left a message with their online chat, and tried to call. As in their norm, they had ate answer machine on but no way to leave a message. No one ever answers. I have called at many different times of day and night. I wish I had seen this review page before i ordered from them. Cynthia I made the mistake of getting smoking stick. It has cost me a lot of money and they have no customer service to speak of. I ordered menthol several months ago and they just keep sending me the regular. I have sent them several emails today in a row to cancel the subscription and left a message with their online chat, and tried to call. As in their norm, they had ate answer machine on but no way to leave a message. No one ever answers. I have called at many different times of day and night. I wish I had seen this review page before i ordered from them.
Cynthia

]]> Comment on Totally Wicked Electronic Cigarette by Ecigsavingshttp://www.ecigsavings.com/totally-wicked-electronic-cigarette/comment-page-1/#comment-1262 Ecigsavings Fri, 13 Aug 2010 15:08:08 +0000 http://www.ecigsavings.com/?p=537#comment-1262 Hi and thanks for coming to ecigsavings for your ecig needs. All the brands you chose are great brands as all of them are in our top 5 list. To make this short and simple I say this boils down to one of two brands. Go with eluma if you want to buy cartridges and don't want to mess around with filling your own or go with totally wicked ecigs if you want to purchase liquid bottles and fill your own cartridges which is a bit cheaper in the long run. Both are great brands. It's really just a matter of what style you want. Hi and thanks for coming to ecigsavings for your ecig needs. All the brands you chose are great brands as all of them are in our top 5 list. To make this short and simple I say this boils down to one of two brands. Go with eluma if you want to buy cartridges and don’t want to mess around with filling your own or go with totally wicked ecigs if you want to purchase liquid bottles and fill your own cartridges which is a bit cheaper in the long run. Both are great brands. It’s really just a matter of what style you want.

]]> Comment on Totally Wicked Electronic Cigarette by Doretta Hatchhttp://www.ecigsavings.com/totally-wicked-electronic-cigarette/comment-page-1/#comment-1261 Doretta Hatch Fri, 13 Aug 2010 07:45:39 +0000 http://www.ecigsavings.com/?p=537#comment-1261 I have been reading for about two weeks and I am getting different ratings from all over. I had decided to get Elumna, then the blu, and now the wicked. I really do not know which one to get but I am ready to start nooow !! I am tired of tobacco. I smoke a pack a day, Newport menthol 100's and need something to compare so I will not go back ! I would like to use e-cigs to quit. Is there any recommendations out there. I do not want to get stuck and have to retreat back to tobacco . I am also planning to get the full kit, and want to smoke off it a long time before I have to buy anything else. Any suggestions out there ??? I would appreciate it. I'm tired of reading. I want to purchase ! I have been reading for about two weeks and I am getting different ratings from all over. I had decided to get Elumna, then the blu, and now the wicked. I really do not know which one to get but I am ready to start nooow !! I am tired of tobacco. I smoke a pack a day, Newport menthol 100’s and need something to compare so I will not go back ! I would like to use e-cigs to quit. Is there any recommendations out there. I do not want to get stuck and have to retreat back to tobacco . I am also planning to get the full kit, and want to smoke off it a long time before I have to buy anything else. Any suggestions out there ??? I would appreciate it. I’m tired of reading. I want to purchase !

]]> Comment on Smoking Stick Electronic Cigarette by tomhttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1260 tom Thu, 12 Aug 2010 17:13:44 +0000 http://www.ecigsavings.com/?p=638#comment-1260 Customer service is a total joke. Paid for over night and when I called they told me that they dont even have overnight shipping. Called customer service and they kept hanging up on me. Buyer be ware. DONT USE THIS COMPANY AT ALL COSTS. THere is WAY to many reputable companies out there and you will not have to deal with grief like this. I would encourage everyone and anyone to look at reviews first. After I placed the order is when I read all of the scam alerts and horrible reviews. Well, I can assure you that they are true. Customer service is a total joke. Paid for over night and when I called they told me that they dont even have overnight shipping. Called customer service and they kept hanging up on me. Buyer be ware. DONT USE THIS COMPANY AT ALL COSTS. THere is WAY to many reputable companies out there and you will not have to deal with grief like this. I would encourage everyone and anyone to look at reviews first. After I placed the order is when I read all of the scam alerts and horrible reviews. Well, I can assure you that they are true.

]]> Comment on Smoking Stick Electronic Cigarette by ECIGSAVINGShttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1259 ECIGSAVINGS Wed, 11 Aug 2010 19:16:44 +0000 http://www.ecigsavings.com/?p=638#comment-1259 Yeah they have a habit of not refunding money or even communicating with their customers. Just to clearify your comment you did not buy Smoke Stick you bought Smoking Stick..... two seperate companies. Be sure you dont confuse them. Yeah they have a habit of not refunding money or even communicating with their customers. Just to clearify your comment you did not buy Smoke Stick you bought Smoking Stick….. two seperate companies. Be sure you dont confuse them.

]]> Comment on SmokeStik Electronic Cigarette by Wendy Williams Gifts Obama an E-Cighttp://www.ecigsavings.com/smokestik-electronic-cigarette-review/comment-page-1/#comment-1253 Wendy Williams Gifts Obama an E-Cig Mon, 09 Aug 2010 17:47:45 +0000 http://www.ecigsavings.com/?p=963#comment-1253 [...] run all sorts of PR campaigns and stuff that will help us as a ecig community. Should check out SmokeStik Electronic Cigarette Info Make sure you arent getting them confusing with Smoking Stick as they are garbage. Reply [...] [...] run all sorts of PR campaigns and stuff that will help us as a ecig community. Should check out SmokeStik Electronic Cigarette Info Make sure you arent getting them confusing with Smoking Stick as they are garbage. Reply [...]

]]> Comment on Smoking Stick Electronic Cigarette by JOEL GRASMANhttp://www.ecigsavings.com/smoking-stick-electronic-cigarette-review/comment-page-1/#comment-1248 JOEL GRASMAN Fri, 06 Aug 2010 20:42:40 +0000 http://www.ecigsavings.com/?p=638#comment-1248 THANK YOU FOR YOUR HELPFULL REVIEW. I RETURNED MY SMOKE STICK AND HAVENT HEARD ANYTHING BACK FROM THEM. YOU WERE RIGHT, THEY SUCK THANKS JOEL {link has been removed as spam} THANK YOU FOR YOUR HELPFULL REVIEW.
I RETURNED MY SMOKE STICK AND HAVENT HEARD ANYTHING BACK FROM THEM.
YOU WERE RIGHT, THEY SUCK
THANKS
JOEL
{link has been removed as spam}

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